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Mews

Founded by ex-hoteliers, Mews is a next-generation hospitality cloud PMS for hotels, hostels, apartments and more that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences. A fully integrated ecosystem of six key products – Operations, Payments, Guest Journey, Business Intelligence, Marketplace and API – harness the power of smart automation to make a real difference for properties and chains of all sizes. Mews serves over 3,000 properties across more than 60 countries in all five continents and works with a huge number of hospitality tech companies to provide hoteliers with an unbeatable platform – no other PMS offers as many integrations. 

At the 2020 HotelTechAwards, Mews was voted Best PMS by industry peers.  

APPLICATION INTEGRATIONS 

With over 450 integrations and hospitality tech partners, Mews is the most connected solution on the market. It is also the easiest to use, with a clean, intuitive interface and outstanding support should you need it.  

INTERFACES AVAILABLE 

One-way and two-way via API 

SUPPORTED LANGUAGES 

French and English for employees. Multilingual for guests 

CLIENTS 

Mews serves over 3,000 properties across more than 60 countries. In 2021, it was voted as the #2 Best PMS by user reviews on HotelTechReport. 

COMPANY 

Founded in 2012 | Head Office in Amsterdam | 400 employees 

WEBSITE 

https://www.mews.com/en  

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LoungeUp

THE LOUNGEUP CUSTOMER RELATIONSHIP MANAGEMENT PLATFORM 

LoungeUp is an all-in-one platform for managing customer relations and hotel operations. Its goal is to simplify and personalize the customer experience while facilitating operational work and increasing the establishment’s revenue. The platform includes:  

– A CRM that centralizes customer data in a single database and allows the generation of effective loyalty campaigns 

– A customer communication module via email, SMS, WhatsApp and Messenger to inform and support customers, while increasing additional sales 

– A web and mobile customer portal highlighting your services and tourism recommendations, where your customers can chat with the reception 

– An operations management module to optimize the productivity of your teams 

LoungeUp makes it easy for your customers to operate and access services:  

– Check-in/out on mobile devices 

– Ordering services on the establishment’s portal 

– Instant concierge service 

– Digital hotel directory 

– Tour guide 

– Digital key on mobile device 

 

 

For your staff, LoungeUp facilitates communication and the passing of instructions, while optimizing team efficiency.  

The LoungeUp platform allows: 

– Gain in productivity 

– Increase customer satisfaction 

– Maximize additional revenues 

– Increase customer loyalty 

PMS INTEGRATIONS 

MEWS, Opera Cloud by Oracle, Opera V5 by Oracle, HMS by Infor, Webrezpro 

INTERFACES AVAILABLES 

Two-way via API and One-way via file transfer 

SUPPORTED LANGUAGES 

French and English for employees 

Multilingual for guests 

CLIENTS 

LoungeUp is used by more than 3,000 properties of various types: independent hotels, Best Western and Barrière hotel chains, Relais et Châteaux, Campings, etc. In Canada, the ITHQ in Montreal has chosen the LoungeUp platform after renovation of its hotel school. 

COMPANY 

Founded in 2011 | Head Office in Paris | 35 employees 

WEBSITE 

https://en.loungeup.com/  

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