LoungeUp helps hotel properties increase revenue and guest satisfaction through better guest relationship management. The “Mobile First” platform is used by more than 2,550 hotels of all types in 40 countries. With LoungeUp hoteliers remain connected with their guests throughout their entire stay and guests can access hotel services with their mobile device.
As a hotelier, you want to offer your guests a safe and memorable stay. With COVID-19, this is an even more difficult challenge and you must double your efforts to ensure your guests with an impeccable sanitary environment. See how digital can help you!
In recent years, there has been much talk of digital transformation in all industries and spheres of activity. With the arrival of VIDOC-19, digital is now ubiquitous and is becoming essential for accommodation establishments. This first article offers five pertinent tips to help you approach digital with confidence.
In recent years, there has been much talk of digital transformation in all industries and spheres of activity. With the arrival of VIDOC-19, digital is now ubiquitous and is becoming essential for accommodation establishments. This second article offers five additional tips to help you approach digital with confidence.
the smart hotel
To survive and progress, today’s hotels must offer their services using new digital technologies. No more time where clean sheets and hot water were enough to satisfy your customers! The world has changed …
Make your hotel properties smart and beat the competition!
The first step of our services is to evaluate the current state of your digital solutions, including all your information systems. A directory will be created and will serve as a reference base for your transformation.
We will document the customer and employee journeys as digital experience you want to offer. We will identify opportunities and present you with the most desirable transformation options.
Mobile applications are one of the main challenges for today’s hoteliers. Millennials are pushing hoteliers to surpass themselves and it is imperative to offer your services via tablets or smartphones.
The property management system or PMS is central to the hotel’s operations. It generally covers room management and maintenance. However, we must add other modules to cover all the needs of the hotelier.
The smart hotel has a high-performance Wi-Fi network so customers and employees can easily interact with mobile apps. IoT technology makes it possible to locate the guests on properties and offer them personalized offers.
Cybersecurity is now as important as the physical security of your properties. Since you hold personal information about your customers, it is imperative that this issue be addressed first.
Digital transformation for hotel properties
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